Orders & Returns

29 08, 2019

How do I place an Order?

By |2019-08-29T06:16:54-04:00August 29th, 2019|

Orders can be placed directly through our website or over the phone: 1-800-578-6960. If you are unsure of your pet’s needs, we recommend you talk with a representative at K9 Carts as we have vast experience in the field of pet mobility and we are happy to evaluate your pets specific needs.

29 08, 2019

How Can I Cancel Or Change My Order?

By |2019-08-29T06:20:42-04:00August 29th, 2019|

If you have made an error on your order or need to cancel, please just contact us as soon as possible and we will be happy to assist you. You can contact us through our online Contact Page or by calling our toll free number at 1-800-578-6960.

29 08, 2019

How Do I Track My Order?

By |2019-08-29T06:15:09-04:00August 29th, 2019|

Your order can be tracked at anytime through your account on our website. If you do not have an account please contact one of our representatives to assist you.

29 08, 2019

Do you have a wheelchair buy back program?

By |2022-02-10T12:14:30-05:00August 29th, 2019|

We actually do not buy back our carts per say, but we do have a couple of options available for you. Donation. We at K9 Carts work with hundreds of rescue groups all over the world, and if you would like to donate your cart to a pet who cannot afford a wheelchair, please send the cart back to us with a note inside stating you would like to donate the cart to a rescue pet. K9 Carts 2851 Placida Rd, Units A & B Englewood, FL 34224 Used Cart Program. If you bought your cart directly from us; we [...]

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