ACCESSORIES
(includes: Help Em Up Harnesses & Walking Accessories, EZ Lift, Woodrow Wear Power Paws, PoochPad Diapers/Potty Pads/Kennel Pads/Ultra Dry Beds, All Walkabout brand products, & Ultra Paws brand products.)
Returns, exchanges, and refunds can be made up to fifteen (15) days from the date you received your order minus a 5% restocking fee. K9 Carts will not accept any accessory or nursing care product back for refund or exchange unless the item can be sold as new, (clean with zero traces of pet hair, dirt, odor, etc.) to another client. If returned in any other condition but new, cleaning fees will be deducted from refund. Shipping charges are non-refundable and the customer is responsible for return shipping.
Cancellations
Orders can only be cancelled before shipped. Once shipped the standard return terms apply. Wheelchair cancellations are subject to a 5% cancellation fee–higher fees may apply on wheelchairs based on production progress. Any product, other than wheelchairs, can be cancelled with zero fee as long as it has not been shipped.
Question
Ken –
We have a tall dog. Is the strap that is used to lift the dog adjustable for different heights?
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K9 Carts (verified owner) –
Hello Ken, thank you for reaching out to us about the EZ Lift. The EZ Lift harness is a unique harness with above average pelvic support compared to other harnesses because it is made using the same materials as our patented leg ring support system in our wheelchairs. The handles are fully adjustable, so you can custom adjust the length to your liking. The handle is a soft foam grip.
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Barbara A Kane-Burke (verified owner) –
Just received the EZ LIft in our mail today. Our 13 1/2 Labrador has neuropathy in his rear legs, so cannot stand for long periods before his legs give out. We took him for a walk tonight and he was able to pee and defecate with no problem. He showed no signs of the EZLift bothering him. He was able to keep up with our 5 year Golden where he would normally lag behind. Previously, he would often fall back when he was taking his dump (our word) unless caught we him in time. Looking forward to giving Harry more confidence when he is walking. Sor far a great product!
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Question
Penny –
My dog is a 13 year old tripod with arthritis in her right knee. She is missing her left rear leg. She is having trouble walking and staying upright. We have a cart , different brand, for her but she refuses to use it. Would the ez lift help?
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K9 Carts (verified owner) –
Hello Penny, thank you for reaching out to us in regard to using an EZ Lift Harness for your amputee dog. We can make up a custom EZ Lift for you with a pad for the missing leg. Please reach out to our specialists at [email protected]. Amputee wheelchairs are one of specialities and require a special amputee kit added to the cart. This type of customization will not be available on any other wheelchair on the market, so if you are also interested in a wheelchair for your pet please let us know as well and we can definitely help.
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Question
Jo –
Will this fit for smaller dogs like a 12 lb shih Tzu?
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K9 Carts (verified owner) –
Hello Jo, thank you for reaching out to us in regard to the fit of the EZ Lift for your Shih Tzu. The EZ Lift is designed to be used across a large variety of different size dogs. We tried the small size on a 14 lbs. Dachshund at our facility today during a fitting and the small size EZ Lift worked just fine on her, so you should be good to go with your 12 lbs. Shih Tzu. The EZ Lift slides on and off in seconds and gives great support while being comfortable for the person lifting.
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Question
Anna –
Can my dog wear this while lying down? We want to use it as a way to pick him up off the hardwood floors..
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K9 Carts (verified owner) –
Thank you for the excellent question. The EZ Lift harness can be left on a pet for short periods of time when laying down and you just need to grab the handles and lift up as your pet wants to stand. If you are looking for a harness you can leave on your pet all day, we would recommend the Walkabout Airlift Harness.
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Lori Saxe (verified owner) –
Finally found something that works great for me and Vinny❤️ I would recommend this to anyone who has a dog with hind leg issues. Goes on fast and easy, made very well and seems comfortable for my best bud. We can go in walks again❤️
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K9 Carts (verified owner) –
Thank you for the review Lori! We are quite proud of our EZ Lift Harness. We believe to be the best supporting harness available and certainly the easiest to use. We hope the harness helps out Vinny with better mobility!
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Katherine Bal (verified owner) –
This is the second sling I’ve purchased. Love the first one but I’m a little slow in the mornings. This goes on either way and with nothing to fasten. Great for that morning rush out the door to pee!
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K9 Carts (verified owner) –
Hello Katherine. Thank you for the feedback on our EZ Lift Harness. You couldn’t have described it any better and we are glad it is working out so well for you.
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Florence & Kevin Arquitt (verified owner) –
I believe this is one of the better harnesses I purchased. I spent a lot of money in total to find something that would work. I took a chance because it looked more supportive than most of the harness lifts. My GSD just could not get use to it. Keep in mind he has DM and his back legs are giving out. It was difficult for me to put on him and he doesn’t feel the mid body support-he fights me using it. Unfortunately I had to go back to using a blanket. I believe this product will be great for most dogs but not bigger dogs in late stages of DM, I still give the product a 5 star rating because if I would have found this before he worsened- it may have been the perfect product.
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K9 Carts (verified owner) –
Hello Florence and Kevin. Thank you for your honest feedback about the EZ Lift. You are absolutely correct. This is a very good harness that we see positive results with on a daily basis, but does require strong front leg strength. If your pet just needs rear support and front legs are good and strong – this is the harness for you. If your dog is in later stages of DM, we recommend looking at the Help Em Up Harness. We have a large variety of harnesses for each pet’s current disability. If you are unsure, please reach out to our qualified staff.
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Mark (verified owner) –
This has made a tremendous difference in our Corgi’s life. He is now enjoying walks again and even running as long as we can keep up! Thank you for a great product and giving us back some happiness.
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Vicki Turner (verified owner) –
This product has been a godsend! Not only has it saved our backs.. it’s given our pup a little of his freedom back that he has lost due to the instability and weakness in his rear legs and spine. Excellent quality and easy to throw on at a moment’s notice when your pup’s bodily functions require a dash outside. Thank you for giving us back a little quality of life in a very difficult time. ❤️
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Jules (verified owner) –
Makes lifting my dog and taking him on short walks very easy and comfortable for us both. He weighs 75lbs and this works well for him.
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Sandy Kaighn (verified owner) –
The EZ lift harness was a life changer for my dog. He needed support while walking and going to the bathroom, and this harness was the perfect solution. It definitely made the last year of my dogs life more manageable. He didn’t mind it at all because he knew that it helped him. I would definitely recommend to anyone with a dog that has back leg issues and needs support!
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William Weldon (verified owner) –
I just wanted to let you guys know that the ”EZ-Lift” rear harness has changed my dog and my life. Everything about it kicks ass, and Dude is even moving both legs . Thanks for everything
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Karen Parker (verified owner) –
We have a St. Bernard/Boxer rescue who is 125 lbs. He’s 11 and has some muscle atrophy in his back legs. We live in the country and so don’t leash him while on walks. Twice now he has caught sent of a deer and takes off before we can catch him in the woods (we are not young ourselves). Both times, when we finally catch up, he is so exhausted that he can only walk a couple of yards at a time. This can make the trip home really lengthy.
After the first time, we bought this product. Yesterday, we got to try it out. He was uncertain at first, but soon realized that my husband was taking up the back leg slack and we made it home fairly quickly.
Pain relievers all around. But we are thankful for the sling.
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Heather –
Thank you so much for the Ez-lift. It’s pure genius design. This has given my 14 year old German Shepherd Heidi a new lease on life. We have resumed our walks on the golf course and she literally smiles. I can see the relief on her face. She walks with speed again and most of all purpose (she loves to track). I must add it has saved me as well, as I have been carrying her (60 pounds) all over the place. I have been glad to do it as she is my world. But it is much more fun to see her walking on her own again. I can’t thank you enough for giving me my dog back. I’m considering the wheel chair and working on the measurements.
Keep up the good work! – Heather
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Jones, DVM –
Amazing Product! So simple and easy to use. The support system is so much better than the standard soft material harnesses normally seen.
Thank you,
Dr. Jones DVM
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